Shipping & Digital Delivery Policy
Physical Products
We know waiting for happy mail is hard! Physical orders are typically processed and shipped within 1–2 business days (24–48 business hours) after purchase.
Once your order has been shipped, delivery time will depend on the shipping carrier, shipping method, and destination. Please note that the 1–2 business day time frame refers to processing time and does not include the carrier’s delivery time.
Buyers are responsible for providing a complete and accurate shipping address at checkout. Shipping charges, when applicable, will be calculated and displayed during checkout.
While we do our best to get orders on their way quickly, Unicorn Play Academy cannot guarantee carrier delivery dates or be responsible for delays caused by the shipping carrier, weather, or other circumstances outside of our reasonable control.
If your order arrives damaged or you receive an incorrect item, please contact us so we can help.
Digital Products
Digital products are delivered electronically—no physical product will be shipped.
Digital files will be available according to the download or delivery instructions provided at checkout. Because these products are delivered electronically, there are no shipping or handling charges for digital-only purchases.
Please review the individual product listing before purchasing to confirm whether an item is a physical product or digital download.
A Little Note From Unicorn Play Academy 🦄
Whether it lands in your mailbox or your inbox, we hope your order brings a little joy to your day.